Somebody sent a "Gentle Reminder" to my inbox today. This should be strongly discouraged. Not only do I think the qualification of a reminder as gentle is unprofessional, I find it insulting as well. What does the word gentle add do a message? I cannot recall any communication intended to remind that profited from the word gentle, nor any that suffered from its omission. Gentle, then, has nothing to do with the content of the reminder, and everything to do with indicating the author's displeasure at having to send a secondary or tertiary message to those of us who are too busy ranting about the idiosyncracies of our workplaces to respond an email within a week or so of the first time we read it.
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